DMCA Policy

Effective date: 22 July 2026

1. Introduction and scope

This DMCA Policy explains how MediaPuller.com (“MediaPuller,” “we,” “us,” or “our”) receives and reviews copyright complaints concerning pages, records, links, metadata, media-delivery functionality, and other resources controlled by MediaPuller. It also explains how an affected person may submit a counter-notification when the United States statutory process applies.

This Policy applies only to resources within MediaPuller’s practical or legal control. It does not make MediaPuller the owner, host, publisher, or licensing authority for content made available by a third-party website, platform, creator, content-delivery network, archive, or user device. If the material remains available at its original source, a complainant may also need to contact the source platform, its hosting provider, or another relevant intermediary.

This Policy supplements the Terms of Service, Privacy Policy, and Cookie Policy. If a complaint concerns privacy, personal data, impersonation, trademarks, defamation, harassment, unlawful intimate content, or another non-copyright issue, Section 21 explains how to report it without incorrectly characterising it as a DMCA notice.

2. MediaPuller’s role

MediaPuller is an independent technical service. A visitor can submit a source URL or a public profile identifier and ask the Service to identify media, formats, thumbnails, captions, profile information, or other public source metadata. For many downloader functions, MediaPuller displays links supplied by a source platform or its delivery network, and the visitor’s browser obtains the media from that third party. Certain successful downloader requests may create a public MediaPuller result page that contains a source URL, a generated page address, descriptive metadata, a thumbnail reference, or available-format information.

Some functions use limited intermediary processing, temporary caching, streaming, or a MediaPuller-controlled access endpoint where technically necessary. Story-viewer results are generally produced for the request rather than published as a permanent media catalogue. MediaPuller may retain operational records, successful story-search identifiers, source references, generated-page metadata, logs, or security information as described in the Privacy Policy. MediaPuller does not ordinarily retain downloaded media files as a permanent public library merely because a visitor used a downloader or story viewer.

Different functions may raise different questions under 17 U.S.C. § 512, including provisions addressing transitory communications, system caching, information residing on a system at a user’s direction, and information-location tools. Those categories have different legal requirements. This Policy does not represent that any particular function falls within a safe harbour, that MediaPuller satisfies every condition of § 512, or that United States law governs every complaint.

3. Independent service and trademarks

MediaPuller is not affiliated with, endorsed by, sponsored by, approved by, or acting as an agent for YouTube, Instagram, Facebook, TikTok, Threads, X, Pinterest, Reddit, SoundCloud, Twitch, Telegram, or any other supported platform. Platform names, logos, service marks, and trademarks belong to their respective owners. References to them identify compatibility or the source of requested material and do not imply ownership, partnership, endorsement, or permission.

4. Respect for intellectual-property rights

MediaPuller respects copyright and other intellectual-property rights and requires users to do the same. Users are solely responsible for ensuring that they have the legal right to access, download, view, copy, retain, adapt, share, or otherwise use material obtained through the Service. MediaPuller does not grant a licence to third-party content and does not determine whether a use is authorised, licensed, in the public domain, fair use, fair dealing, or otherwise lawful.

The Service must not be used to infringe copyright or to violate applicable law, a binding court order, or lawful rights of another person. MediaPuller may refuse requests, restrict functionality, remove controlled records, or take other proportionate action after receiving reliable information about infringement or misuse.

5. Section 512 and technological protection measures

The notice-and-takedown procedures in 17 U.S.C. § 512 are distinct from the anti-circumvention provisions in 17 U.S.C. § 1201. A takedown process does not authorise anyone to bypass digital rights management, authentication, passwords, paywalls, subscriptions, privacy settings, geographic controls, age restrictions, or other technological protection measures. MediaPuller is designed for material that the relevant source makes normally accessible to the requested function. You must not use the Service to defeat access controls, even if you believe that your intended use of the underlying work would otherwise be non-infringing.

Acceptance of a complaint at the contact shown below is not an admission that MediaPuller is subject to United States jurisdiction, that a safe harbour applies, or that the complaint is valid. MediaPuller may consider the DMCA, other applicable copyright laws, court orders, platform decisions, contractual obligations, and the circumstances of each case.

6. What MediaPuller can address

Depending on the affected feature and the information reasonably available, MediaPuller may be able to take one or more of the following actions:

• soft-delete or permanently delete a generated MediaPuller page or stored result record;
• remove a record from public MediaPuller listings, search results, recommendation areas, or future sitemap output;
• suppress or remove stored titles, descriptions, thumbnails, format references, source links, or other metadata controlled by MediaPuller;
• disable MediaPuller-controlled access to a temporary stream or proxy function, allow a temporary access token or session to expire, or disable an affected feature when an immediate individual revocation is not available;
• reject or restrict future processing of an identified URL, source identifier, profile, account, or platform where a suitable technical control is available and the restriction is appropriate;
• apply rate limits, revoke an identifiable API credential, restrict an authenticated or administrative account, or block abusive request sources where supported;
• preserve relevant database records, logs, correspondence, and action history for investigation, legal compliance, dispute handling, or security; and
• contact or refer the matter to a source platform, hosting provider, content-delivery network, intermediary, law-enforcement body, regulator, or competent authority where appropriate and legally permitted.

The precise response depends on what MediaPuller controls. Hiding a record from listings does not necessarily disable its direct page; when disabling public access is required, MediaPuller may instead need to soft-delete or permanently remove the corresponding record. A temporary token may expire naturally before a manual action can take effect. A restriction may require manual review, configuration, or a later technical change. MediaPuller does not promise that every listed action is available for every feature.

7. What MediaPuller normally cannot remove

MediaPuller normally cannot:

• delete or edit the original post, story, image, audio, video, account, or profile on a source platform;
• revoke a URL, credential, delivery rule, or content object controlled exclusively by a third-party platform or content-delivery network;
• delete files already downloaded, recorded, copied, cached, or shared by visitors or other third parties;
• remove search-engine caches, browser caches, third-party archives, social shares, mirrors, embeds, or independent references immediately;
• require a source platform or other intermediary to accept MediaPuller’s legal assessment; or
• guarantee that removed source material, metadata, or a newly submitted reference will never reappear.

Where the complaint targets material controlled by another service, the most effective remedy may be a notice to that service. MediaPuller may provide publicly available source information to help identify the relevant platform, but it does not act as the complainant’s legal representative.

8. How to submit a copyright infringement notice

Send a written notice to the general copyright contact in Section 23. Email is acceptable. Use a clear subject such as “Copyright Notice – MediaPuller URL”. A dedicated web form is not currently required, and sending an email does not require a MediaPuller account.

Please identify the specific MediaPuller-controlled resource. A notice directed only to a source-platform URL may be insufficient if MediaPuller cannot determine which generated page, stored reference, result, stream, or endpoint is at issue. Do not include passwords, government identification, payment information, source-platform session cookies, private authentication tokens, or unrelated personal data.

9. Required contents of a claimed-infringement notice

For a notice intended to comply with 17 U.S.C. § 512(c)(3), provide substantially all of the following:

1. a physical or electronic signature of the copyright owner or a person authorised to act on the owner’s behalf;
2. identification of the copyrighted work claimed to have been infringed or, where one notice covers multiple works at a single online location, a representative list of those works;
3. identification of the allegedly infringing material, link, reference, or activity, together with information reasonably sufficient for MediaPuller to locate it;
4. the exact MediaPuller URL, endpoint, generated-page address, or other precise location at issue;
5. the relevant source-platform URL, post URL, profile identifier, or media reference, if available;
6. your full name and information reasonably sufficient for MediaPuller to contact you, such as a usable email address, mailing address, and telephone number;
7. a statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
8. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.

If you act for a rightsholder, identify that rightsholder and your capacity to act. You do not need to provide excessive identity documents merely to make a report. MediaPuller may request proportionate supporting information where authority, ownership, location, or authenticity cannot otherwise be assessed.

10. Notices concerning links, metadata, streams, and proxy access

A complaint should describe the MediaPuller function actually at issue. If the complaint concerns a generated page, provide its exact public URL. If it concerns a link or format result, identify the page displaying that link and the specific work. If it concerns a thumbnail, title, caption, profile image, or other metadata, identify that element and explain why its display is alleged to infringe. If it concerns temporary streaming or proxy access, identify the MediaPuller page from which access was obtained and provide enough detail to reproduce or locate the controlled function without disclosing your private credentials.

A direct third-party media URL may expire or change, and a temporary MediaPuller access address may no longer work by the time a notice is reviewed. MediaPuller can still assess a sufficiently identified generated page or stored record. Screenshots, timestamps, and the relevant source URL may help, but they do not replace the statutory statements required for a DMCA notice.

11. Incomplete notices

A notice that omits material information may delay review or prevent MediaPuller from locating the affected resource. If a submission substantially identifies the copyrighted work, the complained-of material, and provides usable contact information, MediaPuller will promptly attempt to contact the sender or take other reasonable steps to assist in receiving a substantially compliant notice where the statutory procedure applies. MediaPuller is not required to act on vague demands, bulk lists that do not identify MediaPuller locations, notices sent to unrelated addresses, or messages that cannot reasonably be authenticated or understood.

MediaPuller may take temporary precautionary action before a notice is complete where the circumstances reasonably warrant it, but doing so does not confirm infringement and does not waive the need for adequate information.

12. Review of notices

MediaPuller reviews notices in good faith and attempts to match them to a resource within its control. Review may include confirming that the location exists, checking the source reference and stored metadata, assessing whether the sender has supplied the required statements, and identifying facially apparent authorisation, mistake, misidentification, material inconsistencies, or another obvious reason why the notice should not be actioned as submitted. MediaPuller does not undertake to make a definitive judicial determination concerning ownership, fair use, licensing, or infringement, and does not undertake a general duty to monitor every source.

A notice is not automatically valid because it uses the word “DMCA,” and a resource is not automatically infringing because it contains copyrighted material. Conversely, MediaPuller may act outside the formal § 512 process where reliable information, applicable law, the Terms, security concerns, platform restrictions, or a competent order independently justify action.

13. Possible action after review

Where the applicable Section 512 procedure applies and MediaPuller receives a substantially compliant notice concerning a resource within its control, MediaPuller will respond expeditiously to remove the material or disable access to it as required by applicable law.

In other circumstances, if MediaPuller determines that action is appropriate, it may remove or disable a controlled page or record, omit it from listings or sitemap output, suppress metadata, disable a controlled delivery function, restrict further processing where technically supported, preserve evidence, or take another proportionate measure. MediaPuller may reject a notice that is materially incomplete, unrelated to copyright, directed solely to a third-party resource, facially invalid, abusive, or unsupported after reasonable clarification.

MediaPuller may record the complaint, decision, affected resource, action, and relevant dates. Removal from MediaPuller does not remove the original source material, and the complainant remains responsible for contacting other services when separate action is required.

14. Notice to affected persons

Where 17 U.S.C. § 512(g) applies, MediaPuller will take reasonable steps promptly to notify the affected subscriber that the material has been removed or access has been disabled. In other circumstances, MediaPuller may notify an affected submitter, user, API client, account holder, or other identifiable person where appropriate or required by law.

Public downloader and story-viewer visitors generally do not create consumer accounts, so MediaPuller may not have contact information for the person who submitted a URL or profile. In that situation, individual notice may be impossible.

MediaPuller may share the complaint or relevant contact and allegation information with an affected person where required for the statutory process or reasonably necessary to resolve the matter. Do not submit information that is irrelevant to the complaint, and understand that a notice is not necessarily confidential.

15. Counter-notification procedure

If you believe that a MediaPuller-controlled resource was removed or disabled because of mistake or misidentification, you may send a written counter-notification to the contact in Section 23. Use a clear subject such as “DMCA Counter-Notification – MediaPuller URL”. A counter-notification is a legal statement, will be forwarded to the original complainant where the statutory counter-notification process applies, and may expose you to court proceedings. Consider obtaining legal advice before submitting one.

The statutory counter-notice process does not necessarily apply to every MediaPuller action or every jurisdiction. MediaPuller may accept information contesting a restriction even when § 512(g) does not apply, but acceptance does not require restoration.

16. Required contents of a counter-notification

For a counter-notification intended to comply with 17 U.S.C. § 512(g)(3), provide substantially all of the following:

1. your physical or electronic signature;
2. identification of the material, link, page, record, or access that was removed or disabled and the MediaPuller location at which it appeared before removal or disabling;
3. a statement under penalty of perjury that you have a good-faith belief that removal or disabling resulted from mistake or misidentification;
4. your full name, physical address, and telephone number;
5. if your address is in the United States, a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, a statement that you consent to the jurisdiction of any judicial district in which the relevant service provider may be found; and
6. a statement that you will accept service of process from the person who submitted the original notice or that person’s agent.

Also provide a usable email address, the original complaint reference if known, the relevant source URL, and a concise explanation or supporting material that helps MediaPuller evaluate the claimed mistake. Do not include unrelated confidential or sensitive information.

17. Restoration after a counter-notification

Where 17 U.S.C. § 512(g) applies and MediaPuller receives a valid counter-notification, MediaPuller will promptly provide the original complainant with a copy of the counter-notification and inform the complainant that MediaPuller intends to restore the affected MediaPuller-controlled material, or cease disabling access to it, after 10 business days, subject to the statutory process described below.

Unless MediaPuller’s duly designated and registered DMCA Agent first receives notice that the original complainant has filed an action seeking a court order, MediaPuller will restore the affected MediaPuller-controlled material or cease disabling access not less than 10 and not more than 14 business days after receipt of the counter-notification, provided that no independent lawful basis requires continued restriction.

Restoration is not automatic in every case. It may be unavailable or inappropriate where MediaPuller never hosted the original material; the source platform has removed or restricted it; a source or temporary URL has expired; the relevant function has changed or been discontinued; restoration would violate law, a court order, privacy rights, platform restrictions, security requirements, or the Terms; another valid complaint applies; or an independent legal or operational reason supports continued restriction. MediaPuller may restore only the resource it controls and cannot compel a third party to restore source material.

18. Repeat-infringer and repeat-misuse policy

MediaPuller does not currently require ordinary public downloader or story-viewer visitors to register consumer accounts. Nevertheless, repeated misuse may sometimes be associated with an authenticated API client, restricted account, identifiable token, persistent request source, network identifier, repeated URL or profile, or a consistent pattern of conduct. In appropriate circumstances, MediaPuller may warn, reject requests, remove records, disable access, revoke credentials or tokens, suspend or terminate an account, apply rate limits, block an IP address or network identifier, or restrict a URL, profile, source, or platform where a suitable control is available.

MediaPuller does not use a fixed three-strike rule. Decisions may consider the apparent validity, seriousness, frequency, and relationship of notices; withdrawals and counter-notifications; court decisions; whether the same person or resource is involved; evidence of deliberate evasion; the feasibility of identification; and other relevant circumstances. A mistaken or withdrawn complaint is not automatically treated as a strike. MediaPuller may act immediately in a serious case and may decline to act where identification or evidence is insufficient.

Where applicable, MediaPuller accommodates and does not interfere with standard technical measures that satisfy the requirements of 17 U.S.C. § 512(i). Nothing in this Policy requires MediaPuller to implement a measure that does not meet the statutory definition or that imposes substantial costs or burdens outside that definition.

19. Misrepresentations, fraudulent notices, and abuse

Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material or activity is infringing, or that removal resulted from mistake or misidentification, may be liable for resulting damages, costs, and attorneys’ fees. An error does not necessarily establish fraud or a knowing misrepresentation; the circumstances matter.

MediaPuller may reject, restrict, or investigate notices and counter-notices that appear fraudulent, automated without meaningful review, irrelevant, malicious, repetitive, abusive, or submitted in bad faith. Copyright reporting must not be used to harass, dox, threaten, censor lawful criticism, suppress lawful competition, manipulate search results, obtain another person’s data improperly, or interfere with non-infringing activity. MediaPuller may preserve and disclose relevant submissions and technical records where legally permitted or required.

20. Evidence, records, and disclosure

MediaPuller may retain notices, counter-notices, correspondence, affected URLs and identifiers, review notes, relevant logs, database records, action history, and information about withdrawals, litigation notices, or final outcomes for as long as reasonably necessary to handle the matter, establish or defend legal claims, comply with law, prevent repeated abuse, maintain security, and document decisions. Retention and disclosure are governed by the Privacy Policy and applicable law.

Relevant notice information may be shared with an affected person, legal adviser, hosting or infrastructure provider, source platform, intermediary, insurer, regulator, court, law-enforcement body, or competent authority where necessary and lawful. MediaPuller may redact information that is irrelevant, excessive, confidential, unsafe to disclose, or protected by law. MediaPuller will not publicly post complainant contact details merely because a complaint was submitted.

21. Other legal and safety complaints

The DMCA is a copyright procedure and should not be used as a substitute for every other legal claim. For privacy, personal-data, impersonation, trademark, defamation, publicity-right, confidential-information, unlawful-intimate-content, threat, harassment, court-order, or other illegal-material concerns, contact the general address in Section 23 and clearly identify the type of complaint. Include the exact MediaPuller URL, the relevant source URL, a concise explanation, your contact details, and any lawful authority or order on which you rely.

Privacy and personal-data requests are handled under the Privacy Policy. Use of the Service and prohibited conduct are addressed in the Terms of Service. MediaPuller may request information reasonably necessary to authenticate and evaluate a non-DMCA complaint and may refer a matter to the party with practical control over the source material.

22. No legal advice and policy changes

This Policy provides general procedural information and is not legal advice. It does not determine ownership, infringement, fair use, fair dealing, jurisdiction, safe-harbour eligibility, or the legal effect of any notice. Copyright law differs among countries, and a complainant or affected person should consult a qualified lawyer about their circumstances.

MediaPuller may update this Policy to reflect changes in law, the Service, available controls, or complaint procedures. The current version will be published at https://mediapuller.com/dmca with a revised effective date. A change does not retroactively validate an incomplete notice or waive rights and obligations arising under applicable law.

23. Copyright contact information

General copyright contact

Copyright complaints, counter-notifications, and related questions may be sent to mediapuller@gmail.com.

Designated-agent status: The general copyright contact above accepts copyright complaints, but MediaPuller does not represent on this page that the contact is a registered DMCA Designated Agent. An official agent listing, if established and independently verified, will be identified separately with the required public contact information.

Notices sent to an unrelated social-media account, source platform, analytics provider, or hosting support queue may not reach the person responsible for MediaPuller copyright review. Keep a copy of everything you submit and request delivery confirmation where appropriate.